For
support, please email to support@imissthailand.com
Calling
Card FAQ
What
should I do if I lose my PIN? Is it possible
to look up from my record?
Contact our customer service at Sale@imissthailand.com
to verify your PIN.
Sometimes,
the connection fails. Why were calling minutes
disappeared?
International calls are transmitted through
various networks, some distortion can occur.
If there is no signal longer than 90 seconds,
please hang up and redial. Consequently,
you may lose 1 minute of credit. If this
happens to you, please call customer service
for the credit at Tel. 1-800-321-5553.
Sometimes,
there are pauses and interruption in the
connection.
Delay and pause can happen from both end
carriers, please hang up and reconnect.
Why
aren't calling minutes accreted as indicated
on the card?
According to the Federal Communications
Commission (FCC) regulations, 15% tax has
to be applied to every minute used. If you
have further question please contact customer
service at 1-800-321-5553
How
can I ensure that my credit card data is
secured?
Your security is our main concern. Our website
is secured and approved by Paypal. Your
credit card data is kept in our offline
server and will not be shared with anyone.
Can
I claim if card's minute is lost?
Please contact customer service center at
Tel. 1-800-321-5553 to verify your data.
If lost minutes are found due to the problems
on our side, you will be credited.
Is
this card easy to connect?
The connection is simple and easy since
our system is 100% fiber optic.
What
is "Easy Call"?
Easy call is a convenient service provided
to our customer. You no longer have to enter
the PIN every time you place the call from
the registered telephone number. For more
information, please customer service center
at Tel. 1-800-321-5553
Can
BKT calling card access to other countries?
BKT calling card can always access to every
country around the world. Please check our
current rates at Tel. 1-800-321-5553
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